The 5% rule

I’m not sure that there is much scientific data to back this up across the board, but in my experience this theory/rule works. There is alot of click-through data, and conversion ratios that would support this as well.

My 5% theory is that ultimately about 5% of your efforts are ultimately going to succeed. Whether it is converting a lead in sales or converting a purchase on your website. And sometimes 5% is very good. The best online stores convert <5% of their visitors into a purchase, 3 - 4% is often considered excellent.

Now, this theory has alot to do with a lack of focus that many people, and most businesses have and is a by product of the long build up of the mass market. As the internet has grown in influence and instant communications have flattened and shrunken the world, the mass market is largely disappearing in favor of small, segmented niche markets. These markets are allowing niche businesses to succeed wildly by focusing on people who want, need and have a strong desire for their products or services.

My self learned lesson (recently and thanks to a little inspiration from Seth Godin), is that in business and in life, it is tempting to throw cast the wide net and see who we can catch. However, it is often quite to your advantage to focus on what you do best.

On the other hand, not every product has a tiny niche market that you are able to reach. There are many factors that might prevent you from reaching that market (technology, scale, personnel, etc), and sometimes you are better off going after a larger piece of the pie.

What I am essentially getting at is that in life and in business you need to focus on that 5%. Whether you choose to narrow your focus on a 5% niche, or you choose to take the 5% conversion rate you have and focus on increasing that. Instead of casting a larger net, focus on landing a high percentage of your casts. Maybe you narrow your business, or maybe you get better at it. Either way, the rest of the world operates at 5%, and you (and me) need to find a way to make that 5% more valuable.

So take a look at what you do, and see if you can do it better, grow that 5% into 98% or to 8% one way or another, the 5% rule will make sense in what you do.

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